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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Escobar

Christopher Escobar

July 15, 2026

5  out of  5
rating by Christopher Escobar
"Brooke is always so incredibly helpful! I’ve never genuinely enjoyed paying my insurance the way I do with this branch!"
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Elizabeth Ferrara

July 14, 2026

5  out of  5
rating by Elizabeth Ferrara
"All the staff at Tracy Murr State Farm have been extraordinarily helpful in the setting of me having to manage my aging parents insurance needs. Very happy with their knowledge, follow-up, and assistance in canceling, rewriting, and assuring good coverage for my parents as their needs have changed. Thank you!"
We responded:
"Thank you, Elizabeth, for the 5 stars! We are always happy to help. We appreciate you! "
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Derek Calhoun

July 13, 2026

5  out of  5
rating by Derek Calhoun
"Best insurance company I’ve ever dealt with! Highly recommend."
We responded:
"Thank you, Derek, for the 5 stars! We appreciate your business and hope to take care of your insurance needs for many years to come! Enjoy your day! "
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Hayley Rogers

July 6, 2026

5  out of  5
rating by Hayley Rogers
"Brooke was soo great!! Super helpful and patient. I was horrible at getting to my phone and calling her back but she was so patient with me the WHOLE TIME! Thank you Brooke! Plus we come from the same hometown so it was special knowing that!"
We responded:
"Thank you, Hayley, for the 5 stars! We are happy to hear that Brooke was able to assist you with your insurance needs! How cool that you two share the same hometown! "
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Sonar Vet

July 5, 2026

5  out of  5
rating by Sonar Vet
"Have been with Tracy at State Farm for years and the pricing and service are exactly why I stay!
Melissa has been exceptional in providing me with quotes and eventually a new policy for my new motorcycle; thanks again, State Farm!"
We responded:
"Thank you, Sonar, for letting us take care of your insurance needs. We are happy to hear the Melissa has provided great service to you! Thanks for the 5 stars! "
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Sheridan Stanfield

July 3, 2026

5  out of  5
rating by Sheridan Stanfield
"Brooke was absolutely amazing! She was so sweet and got me the best deal when I expressed to her I didn’t want to be spending $300 a month anymore on car insurance from a competitor! I would absolutely recommend her and Tracy to everyone ❤️"
We responded:
"Thank you, Sheridan, for the great review! We are so happy that Brooke was able to assist you with your insurance and SAVE YOU SOME MONEY! Sounds like a great day! Thanks for letting us take care of your insurance needs. "
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Bruce Crosswhite

June 23, 2026

5  out of  5
rating by Bruce Crosswhite
"Shannon did a wonderful job providing us with both home and auto insurance. She also saved us money by letting us know of a rate increase that was taking place."
We responded:
"Thanks, Bruce, for the 5 stars! We are happy to hear that Shannon SAVED YOU SOME MONEY and provided you with a great experience! "
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Aronh Agustin

June 5, 2026

5  out of  5
rating by Aronh Agustin
"I had a great experience working with Tracy Murr - State Farm Insurance Agent. After spending a lot of time comparing auto insurance options online, this was by far the best price I was offered. Not only was the rate competitive, but I was also able to bundle my auto policy with renters insurance for even better value.

Communication was smooth and easy—very simple to talk to, quick to respond, and helpful throughout the entire process. Everything was handled efficiently, and I felt like I was getting honest guidance rather than just a sales pitch.

Overall, excellent service, fast replies, and the best value I found. Highly recommended."
We responded:
"Hi Aronh! Thank you for the 5 star review! We are happy that Missy was able to offer you a great experience and save you some money! That sounds like a "win" in our book! We look forward to helping you with your insurance needs in the future! "
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Andrew Deplume

June 4, 2026

5  out of  5
rating by Andrew Deplume
"Shannon with State Farm helped me save and secured a policy with better coverage on my lunch break!

I work as an agent myself for a competitor of State Farm and am truly impressed. Its great having a local agent rather than calling in to a customer service line and reaching someone I have no previous connection with. Excellent value from a reputable company. More than satisfied!

Are you folks hiring?"
We responded:
"Thank you, Andrew, for the 5 star review! I'm glad that Shannon was able to give you a great experience. We literally just hired a couple new team members in our office earlier this year. We should connect for any future needs down the road though. Then you could be a local agent, too! Thanks for letting us take of your insurance needs. We know you have lots of options available to you! "
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Dan

May 28, 2026

5  out of  5
rating by Dan
"Quick and painless quoting for multiple vehicles and properties. Very responsive via email, even when the person I was interacting with was out of office someone else picked it up and took care or me."
We responded:
"Thanks, Dan, for the 5 stars! We appreciate your business here in our office!"
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Sarah Montavon

May 21, 2026

5  out of  5
rating by Sarah Montavon
"5 stars! Great experience! We worked with Missy to get our home owners insurance and bundle our auto. She was quick to provide quotes and answer any questions we had. What really stood out was her knowledge and patience as we had chosen endorsements thinking it was helping our policy but it was actually putting more liability on us as the homeowner. Missy knows her stuff and saved us money along the way. We really appreciate the time she has taken to help us get the best policy for our needs. Highly recommended!"
We responded:
"Thank you, Sarah, for sharing your great experience with us! It's great to hear how helpful she was and that she saved you money along the way. Congratulations on your new home!"
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Patrick Willoughby

May 19, 2026

5  out of  5
rating by Patrick Willoughby
"I have been with them for a while now and no matter what happens or what questions I have Brooke is a great help! Always has the right answers and always able to help get the right insurance for the right price!"
We responded:
"Thanks, Patrick, for your 5 star review! We are happy to hear that she was able to help you! We appreciate your business! "
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Andrea Dailey

May 15, 2026

5  out of  5
rating by Andrea Dailey
"State farm app was down. Called in to make a payment. Kasey took my payment quickly and was very helpful and polite. Been with Tracy Murr state farm for about 8 years now for home, auto, and life. Her office always has always been there for me through my insurance changes/needs."
We responded:
"Thanks, Andrea, for the 5 star review. We're sorry to hear that there was a problem with the app being down but so happy that we were able to assist you over the phone. We appreciate your business! "
Profile photo of Debbie DiVello Tupek

Debbie DiVello Tupek

May 11, 2026

5  out of  5
rating by Debbie DiVello Tupek
"Shannon was a pleasure to work with! Looking forward to working with State Farm for all our insurance needs. We are setup for home insurance and will be adding cars and an umbrella policy. Thank You Shannon for all the information, we look forward to working with you!"
We responded:
"Thanks, Debbie, for the 5 star review! We are happy to hear that Shannon was able to assist you with your insurance and we look forward to working with you again in the future! Thank you for your business!"
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Dustin Knowles

May 4, 2026

5  out of  5
rating by Dustin Knowles
"Always excellent customer service from Kasey and all the great folks at Tracy Murr’s office, much appreciated, thanks again!"
We responded:
"Thank you, Dustin, for your review!! Enjoy your weekend."
Profile photo of Alyssa Balaam

Alyssa Balaam

May 1, 2026

5  out of  5
rating by Alyssa Balaam
"I can’t say enough good things about my Tracy and her team. They are friendly, attentive, and always make me feel like a priority. Anytime I’ve needed help, they’ve been quick to respond and incredibly easy to work with. It’s rare to find a team that combines professionalism with such a personal touch—highly recommend"
We responded:
"Thank you, Alyssa, for the 5 stars! Our team appreciates your business! We look forward to working with you in the future! "
Profile photo of Stefany Swick

Stefany Swick

April 29, 2026

5  out of  5
rating by Stefany Swick
"What started out as huge disappointment from 2 other insurance companies, Brooke at the Tracy Murr State Farm office, completely flipped the script. I not only got everything I needed switched over but I was able to hang up, take care of other things, and call back to Brooke who was kind, patient, and very educated! And to add to the incredible experience we got MORE coverage for significantly less than what I was paying. I highly recommend reviewing all of your policies with them!!!"
We responded:
"Stefany, thanks for the 5 stars! We are happy to hear Brooke was able to assist you in taking care of your insurance needs! Thank you for your business!"
Profile photo of Richard Alexander

Richard Alexander

April 16, 2026

5  out of  5
rating by Richard Alexander
"Brooke was a tremendous help! Very responsive and took great care of us. Thank you!"
Profile photo of scott weldy

scott weldy

April 10, 2026

5  out of  5
rating by scott weldy
"Brooke went above and beyond and was very kind to my wife and I. She is a great agent."
We responded:
"Thank you, Scott, for your kind words about Brooke's service! We appreciate your feedback!
"
Profile photo of Dan Sharp

Dan Sharp

April 10, 2026

5  out of  5
rating by Dan Sharp
"Very friendly people and I had the pleasure of speaking to Shannon she answered all my questions and got me in and out with no problems"
We responded:
"Thanks, Dan, for your great review! We are happy to hear that Shannon was able to assist you. We appreciate your business! "
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Tiffany Bergere

April 8, 2026

5  out of  5
rating by Tiffany Bergere
"Shannon was so helpful in answering every single question I had and also helped in making sure I got the coverage that matched up with my needs. I am extremely grateful and would recommend that anyone in need of help with insurance reach out and get help from them!!!!!"
We responded:
"Hi Tiffany, We are grateful and appreciate the time you took to leave your review. We're thrilled that Shannon left such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
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James Collacott

April 6, 2026

5  out of  5
rating by James Collacott
"I was completely surprised how easy setup was. All areas that I wanted to know was covered."
We responded:
"Thanks, James, for the awesome feedback. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!"
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Ann

March 30, 2026

5  out of  5
rating by Ann
"Very knowledgeable and quick to respond to all of our questions. Wrote up 3 policies and submitted them. We were in a time crunch and needed in short order. I would highly recommend."
We responded:
"Thank you, Ann, for taking the time to share your experience. We love that you had such a great experience! We hope to become one of your favorites. We appreciate your business!"
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Cody Kitahata

March 25, 2026

5  out of  5
rating by Cody Kitahata
"Highly Recommend working with Brooke! She is very knowledgeable and a pleasure to work with."
We responded:
"Cody, Thank you for the awesome feedback. We're thrilled that you had a great experience with Brooke at our location. Please reach out to us with any additional questions or comments! See you soon!"
Profile photo of Rhonda McCalla

Rhonda McCalla

March 25, 2026

5  out of  5
rating by Rhonda McCalla
"Professional, yet personable. Always happy to help. I bundle and love the service."
We responded:
"Thank you, Rhonda, for sharing your experience! We look forward to taking care of your insurance needs in the future! "