State Farm® Insurance Agent Tracy Murr

"Prompt and friendly."

"Great staff here in this Prescott Office. Very friendly ,and Professional. Thank you Karen, your Awsome !"

"Can't say enough about how wonderful and fast the service is. I deal mainly with Brooke, but every person has always been fast to respond and very, very helpful. Highly recommend this agency. So happy."

"Shopping for cost effective Auto and home insurance can be overwhelming. We did a little homework and decided to get a quote in person with State Farm in Prescott, Az. The office is run by Tracy Murr. Her representative Shannon Ballard helped provide all the information we needed and more to make our decision to sign up with State Farm Auto and Home insurance. Shannon walked us through the policy they could provide compared to our current policy with AAA. She took the time to explain in detail what State Farm could offer us.
Shannon is very knowledgeable on anything "insurance" and made us feel very informed and comfortable with our decision to sign on with State Farm."

"I've been with Tracy's office for 6 years. I greatly appreciate the personal interaction and attention to detail regarding my auto and property insurance coverage. Truly a professional operation."

"Just took one phone call and less than 5 minutes and I had full coverage and renter’s insurance. All of which was less than I was paying with my other company. I’m very happy I made the decision to call. My sister-in-law recommended her to me."

"Brooke was amazing. She was so responsive to all my questions and took care of everything so quickly and efficiently. I was very happy this was the office I called and couldn’t be happier with the customer service I received from Brooke."

"Tracy was very helpful getting my Business Insurance set up."

"Brooke is always so incredibly helpful! I’ve never genuinely enjoyed paying my insurance the way I do with this branch!"

"All the staff at Tracy Murr State Farm have been extraordinarily helpful in the setting of me having to manage my aging parents insurance needs. Very happy with their knowledge, follow-up, and assistance in canceling, rewriting, and assuring good coverage for my parents as their needs have changed. Thank you!"

"Best insurance company I’ve ever dealt with! Highly recommend."

"Brooke was soo great!! Super helpful and patient. I was horrible at getting to my phone and calling her back but she was so patient with me the WHOLE TIME! Thank you Brooke! Plus we come from the same hometown so it was special knowing that!"

"Have been with Tracy at State Farm for years and the pricing and service are exactly why I stay!
Melissa has been exceptional in providing me with quotes and eventually a new policy for my new motorcycle; thanks again, State Farm!"

"Brooke was absolutely amazing! She was so sweet and got me the best deal when I expressed to her I didn’t want to be spending $300 a month anymore on car insurance from a competitor! I would absolutely recommend her and Tracy to everyone ❤️"

"Shannon did a wonderful job providing us with both home and auto insurance. She also saved us money by letting us know of a rate increase that was taking place."

"I had a great experience working with Tracy Murr - State Farm Insurance Agent. After spending a lot of time comparing auto insurance options online, this was by far the best price I was offered. Not only was the rate competitive, but I was also able to bundle my auto policy with renters insurance for even better value.

Communication was smooth and easy—very simple to talk to, quick to respond, and helpful throughout the entire process. Everything was handled efficiently, and I felt like I was getting honest guidance rather than just a sales pitch.

Overall, excellent service, fast replies, and the best value I found. Highly recommended."

"Shannon with State Farm helped me save and secured a policy with better coverage on my lunch break!

I work as an agent myself for a competitor of State Farm and am truly impressed. Its great having a local agent rather than calling in to a customer service line and reaching someone I have no previous connection with. Excellent value from a reputable company. More than satisfied!

Are you folks hiring?"

"Quick and painless quoting for multiple vehicles and properties. Very responsive via email, even when the person I was interacting with was out of office someone else picked it up and took care or me."

"5 stars! Great experience! We worked with Missy to get our home owners insurance and bundle our auto. She was quick to provide quotes and answer any questions we had. What really stood out was her knowledge and patience as we had chosen endorsements thinking it was helping our policy but it was actually putting more liability on us as the homeowner. Missy knows her stuff and saved us money along the way. We really appreciate the time she has taken to help us get the best policy for our needs. Highly recommended!"

"I have been with them for a while now and no matter what happens or what questions I have Brooke is a great help! Always has the right answers and always able to help get the right insurance for the right price!"

"State farm app was down. Called in to make a payment. Kasey took my payment quickly and was very helpful and polite. Been with Tracy Murr state farm for about 8 years now for home, auto, and life. Her office always has always been there for me through my insurance changes/needs."

"Shannon was a pleasure to work with! Looking forward to working with State Farm for all our insurance needs. We are setup for home insurance and will be adding cars and an umbrella policy. Thank You Shannon for all the information, we look forward to working with you!"

"Always excellent customer service from Kasey and all the great folks at Tracy Murr’s office, much appreciated, thanks again!"

"I can’t say enough good things about my Tracy and her team. They are friendly, attentive, and always make me feel like a priority. Anytime I’ve needed help, they’ve been quick to respond and incredibly easy to work with. It’s rare to find a team that combines professionalism with such a personal touch—highly recommend"

"What started out as huge disappointment from 2 other insurance companies, Brooke at the Tracy Murr State Farm office, completely flipped the script. I not only got everything I needed switched over but I was able to hang up, take care of other things, and call back to Brooke who was kind, patient, and very educated! And to add to the incredible experience we got MORE coverage for significantly less than what I was paying. I highly recommend reviewing all of your policies with them!!!"