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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joso Garcus

February 17, 2026

5  out of  5
rating by Joso Garcus
"Thank you for your service and support. Brooke made it easy to transfer my vehicle from out of state. She went above and beyond to find the right coverage"
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Shannon Richardson

February 13, 2026

5  out of  5
rating by Shannon Richardson
"We have used Tracy Murr State Farm Insurance since 2020, and have had nothing but top notch service! We typically correspond with Brooke Logan, I can’t say enough good things about Brooke; she’s always on top of things, is extremely knowledgeable, and is always responsive to questions, or needs. It’s rare these days to find customer service oriented businesses, who are professional, knowledgeable, and appreciate their clients, but Tracy Murr State Farm Insurance agency checks all those boxes!"
We responded:
"Hi Shannon! Thanks for your glowing review. We appreciate you and your business! We agree, Brooke does give a top notch experience here in our office! "
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kenny teggg

February 3, 2026

5  out of  5
rating by kenny teggg
"Brooke is a legend of a worker and there's no competition in comparison"
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Vicki Reber

January 28, 2026

5  out of  5
rating by Vicki Reber
"We can't recommend Brooke and Tracy Murr State Farm enough! From the moment weI reached out, Brooke was incredibly helpful in finding us exceptional rates for our home, auto, and umbrella policies. Her responsiveness was impressive; any questions we had were answered quickly and thoroughly. Not only was she professional, but her friendly demeanor made the process a pleasure. If you're in the market for insurance, definitely consider reaching out to Brooke—she will take great care of you!"
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Michelle Heaton

January 19, 2026

5  out of  5
rating by Michelle Heaton
"Tracy and Kasey are TOP Notch!!! They help you determine the best insurance for your situation and your budget. They not only help you find the right policy the are there for you in a moments notice for any questions or concerns. Insurance can be stressful and they are always there to help!"
We responded:
"Michelle, We appreciate the time you took to give us such a great rating! We truly value your review and are confident we can continue to provide excellent service in the future. "
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Sandy Kelps

January 17, 2026

5  out of  5
rating by Sandy Kelps
"When we moved from out-of-state to AZ, we picked Tracy Murr State Farm because of the great reviews—we now feel inclined to rave about this agency ourselves. From the moment we walked into their office, we felt welcomed and appreciated. Shannon took great care of us, helping us obtain multiple policies to meet all of our needs. Do yourself a favor and give your insurance business to them. They are meticulous, friendly, and trustworthy."
We responded:
"Sandy, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We're glad you had a great experience with Shannon and we look forward to continuing to exceed your expectations! See you next time! Welcome to AZ!"
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Marina Harris

January 15, 2026

5  out of  5
rating by Marina Harris
"Thank you Shannon for your help with my new insurance policy. Thanks for saving me money on my home insurance and car insurance."
We responded:
"Greetings Marina, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience with Shannon at our location. We are happy that Shannon was able to save you some money!"
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Zachary Morgan

December 18, 2025

5  out of  5
rating by Zachary Morgan
"Brooke is exceptionally knowledgeable and pleasant to work with! She’s the reason I’m with State Farm."
We responded:
"Thank you, Zachary, for sharing your experience with Brooke. We think Brooke is exceptional, too! We are happy that she was able to take care of your renters insurance needs. "
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Judy Smith

December 17, 2025

5  out of  5
rating by Judy Smith
"Great State Farm Agency! Very thorough and responsive."
We responded:
"Thank you, Judy, for the five star review. We are happy to hear you had a great experience with our agency! "
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Carlton Meschievitz

December 2, 2025

5  out of  5
rating by Carlton Meschievitz
"Very friendly and efficient service!"
We responded:
"Thank you, Carlton, for the five star review. We are happy that you had a great experience with our office. "
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Joe Cartier

November 25, 2025

5  out of  5
rating by Joe Cartier
"Tracy's team was excellent to work with. Brooke took time to find the right policies for our home and auto insurance."
We responded:
"Thank you, Joe, for sharing your experience! We're glad that Brooke was able to assist you with your home and auto insurance. We apprecieciate your business! "
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Richard Sievert

November 21, 2025

5  out of  5
rating by Richard Sievert
"My wife and I just bought a new home and found ourselves in the unfamiliar situation of having to find new insurance coverage. I competed 4 of the best insurance providers, and Brooke at Tracy Murr State Farm was hands down the Best. Brooke won on Price, Responsiveness, Conscientiousness, Personality and Follow-up. I am grateful for such a strong beginning and am looking forward to a very long relationship as well as expanding my relationship to address all my insurance needs. State Farm Rocks!!!!"
We responded:
"Thank you, Richard, for your kind words and for highlighting Brooke! We are happy you enjoyed your experience with our office. We appreciate you and your business!"
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Bruce Puffer

November 18, 2025

5  out of  5
rating by Bruce Puffer
"Shannon was very helpful and answered all our questions. We switched from Am. Family Home and Auto and saved money doing so. We wanted a local agent to call and talk to when we need something and shannon is our choice."
We responded:
"Thank you, Bruce, for your 5 star review and highlighting Shannon! We are happy you had a great experience with our office and that Shannon was able to save you some money! "
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Douglas

November 14, 2025

5  out of  5
rating by Douglas
"Outstanding service. I moved from CT and on initial call completed the transfer to AZ. Brooke was extremely pleasant, knowledgeable, efficient, and thorough. She emailed my insurance cards on the call. Just awesome. Thank you."
We responded:
"Thank you, Douglas, for your 5 star review and for highlighting Brooke! We appreciate your business and happy that she was able to assist you. "
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JB Ballard

November 11, 2025

4  out of  5
rating by JB Ballard
"Just switched from Farmers- Great service. Very helpful with all my questions and made the process less painful. I also recently had an auto incident and it was handled very quickly and the procedure was straight forward. I will recommend Missy ( my agent ) and State Farm."
We responded:
"Thank you, JB, for taking the time to give our office a review. We are thrilled that Missy was able to assist you! "
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Bev Edwards

November 8, 2025

5  out of  5
rating by Bev Edwards
"This was a very easy and awesome experience to convert my insurance over to State Farm. Shannon was a great help in setting things up quickly. Everyone in the office is informative and helpful. They seem to work well as a team and helping one another. I was impressed by the level of service and gas I made the switch."
We responded:
"Thank you, Bev, for sharing your experience with Shannon. We are thrilled that you allow our agency to take care of your insurance needs. "
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sukie cuevas

November 6, 2025

5  out of  5
rating by sukie cuevas
"Our experience was a rewarding visit with State Farm Insurance Agent Brooke. She listened to our auto/home insurance needs and provided us the necessary coverage. We are blessed to meet such a professional and delightful person. Our sincere thank you for the warm office welcome. Vic & Suki"
We responded:
"Thank you, Vic and Suki, for sharing your experience with Brooke. We look forward to continuing to serve you! "
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Brandi Richardson

November 4, 2025

5  out of  5
rating by Brandi Richardson
"Brook was amazing. Had been going back and forth between vehicles and prices etc and always so nice. Cheapest I found. Love her."
We responded:
"Thank you, Brandi, for sharing your great experience working with Brooke! We appreciate you taking time to review our office. "
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Nicole Losurdo

November 1, 2025

5  out of  5
rating by Nicole Losurdo
"Shannon was very helpful in assisting me get my renters and car insurance set up! I also had a couple of questions at the office and everyone was super helpful. Very reliable customer service!"
We responded:
"Thanks, Nicole, for sharing your experience in our office with Shannon. It's great to hear that she was able to assist you with your insurance. "
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Bonnie Rush

October 22, 2025

5  out of  5
rating by Bonnie Rush
"Fabulous experience with Brook - team member - who not only quoted me based on my neighborhood being a firewise area - Yavapai Hills - but also was much more thorough and provided me with better coverage at half the price. If I had let them also provide me with auto insurance would have saved even more. GIve them a call if you are not happy with your coverage or your cost - they just might make a big difference for your pocket and your home in case of a claim (and the deductible was less than State Farm also)"
We responded:
"Thank you, Bonnie, for sharing your great experience with Brooke. I am so happy that she was able to take care of your insurance needs. We look forward to taking care of your insurance for many years to come. "
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Charles Benghauser

October 3, 2025

5  out of  5
rating by Charles Benghauser
"Always there for us with friendly and efficient service. Thanks to your whole team, Tracy. I just realized that my son is the third generation of my family to do business with you folks."
We responded:
"Thank you, Charles, for your kind words about our agency. We appreciate your business and also love that we take care of 3 generations. How cool is that! "
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Stephanie Maracle

September 26, 2025

5  out of  5
rating by Stephanie Maracle
"Kasey Peters literally saved me from getting my license suspended for 3 months which would have cost me my job I have been with State Farm for several years and every time anything has happened they have stepped up and had my back. No other insurance company has ever done that. I’ve tried Allstate, I’ve tried progressive and no one compares to State farm I always went back. Kasey went out of her way to get me a letter from corporate stating I had insurance and that I was covered for the day that I got a ticket and on. I’m fighting the courts back-and-forth back-and-forth and the horrible way the MVD treated me like I was a piece of trash had to go back and forth with them too. State farm had my back saved me don’t ever go with any other company it’s not worth it."
We responded:
"Thank you, Stephanie, for the kind words about your experience with Kasey. What an ordeal you went through! I'm so happy that we were able to assist you in our office. "
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Annick Winkler

September 15, 2025

5  out of  5
rating by Annick Winkler
"Brooke Logan was very nice and very helpful. It was a pleasure to work with her. She insured my car the same day and saved me so much money. I will recommend this agent to everyone I know."
We responded:
"Thank you for your 5 star review, Annick! We are happy to hear that Brooke was able to save you some money and give you a great service experience! "
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Christian G.

September 4, 2025

5  out of  5
rating by Christian G.
"Shannon was very helpful in getting my new policy set up. They explained everything clearly for a new policy holder such as myself and made the process effortless. Highly recommend!"
We responded:
"Hey, Christian, thanks for giving Shannon a 5 star review! We are happy she was able to assist you! "
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Cathy Costianes

August 29, 2025

5  out of  5
rating by Cathy Costianes
"The office of Tracy Murr in Prescott, Az . Has always been friendly, efficient, timely, and very dependable! We have been With this agency for over 20 years. I would highly recommend this agents and her complete team."
We responded:
"Thank you for the great 5 star review, Cathy! We appreciate you and your business!"