State Farm® Insurance Agent Tracy Murr

"Great customer service, communication and understanding of what I needed ! Not
To mention was able to save myself and my family some money.."

"Traci is awesome. The whole team is just amazing. I am saving so much money now on car insurance and rental insurance. Thank you, State Farm."

"Missy was very professional in dealing with my change of insurance companies. She "covered all the bases" as they say. I walked away feeling very good about going with the Tracy Murr office and Missy. Looking forward to working with them in the future."

"Tracy Murr insurance has been exceptional to work with. Shannon was instrumental in giving me quotes and getting insurance on a new home purchase in Prescott and transferring auto insurance from another state. They are so kind and willing to help with rates and policy questions. I highly recommend Tracy Murr and State Farm for your insurance needs."

"Working with Brooke has been a pleasure. I also got a much better rate on my auto insurance."

"Great experience. Just relocated and started Medicare and needed new auto and renter's insurance plus Medigap insurance. Shannon was very responsive to requests and questions, made the process very easy. Prices were comprable to other companies but renter's was a lot lower with better coverage. Happy I found this office and agent!"

"The Tracy Murr office family is so welcoming and friendly, you feel comfortable to ask questions and the staff is very helpful, I spoke with Casey and worked with Brooke to get a great rate on my vehicle! Thank y’all for your Great customer service!⭐️ ⭐️⭐️⭐️⭐️"

"The best, always happy and helpful. I will never leave you. Mh"

"Fantastic experience working with Brooke getting insurance set up on my first car! She is extremely knowledgeable and kind and I would absolutely recommend to anyone searching for insurance."

"I recently moved from Virginia to Arizona and needed to switch my auto insurance over. Brooke from State Farm made the whole process so easy! She was friendly, helpful, and took care of everything without making it complicated or stressful. With everything that comes along with moving to a new state, it was such a relief to have one thing go so smoothly. I really appreciated the great customer service and how easy they made the entire process!"

"Shannon made our transition to a more affordable auto insurance policy and a new renters insurance policy seamless and easy. I very much appreciate her reliability and support with these matters."

"This agency, but especially Ms. Tracy are great. I've never felt like I was been unsold, questions are always answered and Tracy is knowledgeable, works to get you what you need and is extremely kind while doing it."

"I wanted to share some positive feedback regarding the exceptional service provided by Susie and Julie at Tracy Murr's State Farm office.

We recently needed to add an endorsement to one of our policies, and Susie handled it immediately. Over a year later, another company began charging us $90 a month, claiming we lacked adequate coverage. I reached out to Julie, who quickly provided proof that the endorsement had been sent, which resulted in us receiving a refund of over $1,000.

I truly appreciate how organized, thorough, and helpful the entire team is. They are always happy to explain policies and answer any questions. I highly recommend their office."

"Brooke was incredibly helpful getting our insurance switched over to State Farm today! She made the process easy, and we’re saving over $1,000 a month compared to our previous insurance. I really appreciate her time and help getting everything taken care of. Highly recommend working with Brooke and making the switch to State Farm!"

"After being with another insurance provider for over 50 years and watching our home owner policy skyrocket 47% and auto policies jump way above inflation we listened to our friends who were using Tracy Murr State Farm Insurance in Prescott. Shannon Ballard worked with us to find comparable if not better coverage for literally thousands less. A couple of phone calls and we made the switch. When notifying my old insurance company about how unhappy we were with our preferred customer rates he reported they had no control over the rates. Well, time to shop around!!! Talk to your friends …"

"Shannon Ballard is our all time favorite customer service rep. She has always been thorough, knowledgeable, and extremely responsive to all our various inquiries and requests over the years. Thank you!"

"Prompt and friendly."

"Great staff here in this Prescott Office. Very friendly ,and Professional. Thank you Karen, your Awsome !"

"Can't say enough about how wonderful and fast the service is. I deal mainly with Brooke, but every person has always been fast to respond and very, very helpful. Highly recommend this agency. So happy."

"Shopping for cost effective Auto and home insurance can be overwhelming. We did a little homework and decided to get a quote in person with State Farm in Prescott, Az. The office is run by Tracy Murr. Her representative Shannon Ballard helped provide all the information we needed and more to make our decision to sign up with State Farm Auto and Home insurance. Shannon walked us through the policy they could provide compared to our current policy with AAA. She took the time to explain in detail what State Farm could offer us.
Shannon is very knowledgeable on anything "insurance" and made us feel very informed and comfortable with our decision to sign on with State Farm."

"I've been with Tracy's office for 6 years. I greatly appreciate the personal interaction and attention to detail regarding my auto and property insurance coverage. Truly a professional operation."

"Just took one phone call and less than 5 minutes and I had full coverage and renter’s insurance. All of which was less than I was paying with my other company. I’m very happy I made the decision to call. My sister-in-law recommended her to me."

"Brooke was amazing. She was so responsive to all my questions and took care of everything so quickly and efficiently. I was very happy this was the office I called and couldn’t be happier with the customer service I received from Brooke."

"Tracy was very helpful getting my Business Insurance set up."

"Brooke is always so incredibly helpful! I’ve never genuinely enjoyed paying my insurance the way I do with this branch!"